Advantage Program FAQ'S

What is the Xtetic’s Advantage Program?

Our Xtetic’s Advantage Program is a tier-based loyalty points program system designed to reward our esteemed clients for their purchases on our e-commerce platform. Members earn points for every dollar spent, which can later be redeemed for cash back vouchers and, depending on the tier they are in, they can access special discounts, bundles and benefits.

How do I earn points?

Members: Earn 0.5 points for every dollar spent.
Silver Tier: Earn 1 point for every dollar spent.
Gold Tier: Earn 1.2 points for every dollar spent.
Platinum Tier: Earn 1.3 points for every dollar spent.

How do I join a tier?

Silver Tier: Spend $3,000 within the last 90 days.
Gold Tier: Spend $5,000 within the last 90 days.
Platinum Tier: Spend $10,000 within the last 90 days.

Otherwise, you remain a member until you reach these spending thresholds.

What benefits do tier members receive?

Tier members enjoy increased point earnings per dollar spent, along with the opportunity to redeem points for valuable cash back vouchers and access to special benefits such as free shipping (Gold and Platinum members), Mystery Box Gifts and special Bundles and discounts.

How can I redeem my points?

Points can be redeemed for cash back vouchers valued at $20, $50, and $100. To redeem, simply click "Redeem Now" in your account, and you will receive a coupon via a floating widget on the tool, on your redemption page, and via email.

What are the costs in points for each voucher?

$20 voucher costs 1,000 points.
$50 voucher costs 5,000 points.
$100 voucher costs 10,000 points.

How do I use the redeemed coupon?

Apply the coupon at checkout during your next purchase to receive your discount.

*Coupons cannot be used in bundles or discounted products

Do points expire?

Yes, points expire 365 days from the date they are earned. Unused points will be removed from your account after this period.

Can anyone join the Advantage Program?

Any aesthetic professional with an active account on our e-commerce platform (xtetic.com) is automatically enrolled in the Advantage Program.

Where can I view my points balance and redemption history?

Your points balance and redemption history can be accessed through your account on our e-commerce platform, ensuring you always know how many points you have and what you've redeemed. You can see them here